Privacy Policy

This Privacy Policy applies to: wwww.bloomea.ca

Last update: September 19, 2023

The respect of your private life is of the utmost importance for Les Entreprises Daniele Henkel Inc., who is responsible for this website.

This Privacy Policy aims to layout :

• the way your personal information is collected and processed. "Personal information" means any information that could identify you, such as your name, your mailing address, your email address, your location and your IP address;
• your rights regarding your personal information;
• who is responsible for the processing of the collected and processed information;
• to whom the information is transmitted;
• if applicable, the website's policy regarding cookies.

This Privacy Policy complement the Terms and Conditions that you may find at the following address:

https://bloomea.ca/legal-notice - https://lpgcanada.com/legal-notice

1. COLLECTION OF PERSONAL INFORMATION

We collect the following personal information:

• Last Name
• First name
• Mailing address
• Postal code
• Email address
• Phone and/or fax number
• Credit card number

The personal information we collect is collected through the collection methods described in the following section.

2. FORMS AND METHODS OF COLLECTION

Your personal information is collected through the following methods:

• Website registration form
• Order form
• Contest
• Other:
  Instant messaging

We use the collected data for the following purposes:

• Order tracking
• Special offers
• Statistics
• Contact
  
  3. INTERACTIVITY

Your personal information is also collected through the interactivity between you and the website. This personal information is collected through the following methods:

• Comments
• Correspondence
• Information for promotional offers
• Other:
  Newsletters

We use the personal information thus collected for the following purposes:

• Contact
• Website management
  
  4. COOKIES AND LOG FILES

We collect information through log files and cookies. These allow us to process statistics and information on traffic on the Website, to ease navigation and improve your experience for your comfort.

a) Cookies used by the Website

The cookie files used on the Website are the following:

• IP address
• Operating system
• Pages visited and queries
• Day and time of connection
• Other:
  Shopping cart, origin of users

The use of such files allows us to achieve the following purposes:

• Improvement of the service and personalized welcome
• Personalized consumption profiles
• Order tracking
• Statistical surveys
  
  b) Objection to the use of cookies and log files by the Website

You have the right to object to the recording of these cookies and log files by configuring your web browser.

Once you have deactivated cookies and log files, you may continue your use of the Website. However, any malfunction resulting from this deactivation may not be considered of our making.

5. SHARING PERSONAL INFORMATION

We are committed to not selling to third parties or otherwise commercializing the personal information we collect. However, we may share this information with third parties for the following reasons:

If you do wish that we do not share your personal information with third parties, you may object at the time of collection or at any time thereafter, as described in the "Right of objection and of withdrawal" section.

6. STORAGE PERIOD OF PERSONAL INFORMATION

The controller will keep in its computer systems, in reasonable security conditions, the entirety of the personal information collected for the following duration: Infinite, except after suppression of personal account. The only information relating to an order on the website is kept for better customer service.

7.  RIGHT OF OBJECTION AND OF WITHDRAWAL

You have the right to object to the processing of your personal information by the Website ("right to object"). You also have the right to request that your personal information does not appear, for example, on a mailing list ("right to withdraw").

If you wish to exercise the right to object or the right to withdraw, you must follow the procedure described hereinafter:

The user must make a request to limit the processing of his personal information to the data controller, by sending an email to the address provided above.

8. RIGHT OF ACCESS, OF RECTIFICATION AND OF REMOVAL

You have the right to consult, update, modify or request the removal of information about you by following the procedure described hereinafter:

The user must send an email to the person in charge of processing personal information, specifying the subject of their request and using the contact email address of the person in charge of personal information provided on this page.

If you have a personal account, you may request its removal by following the procedure described hereinafter:

The user must send an email to the data controller, specifying his personal account number. The request for deletion of data will be processed within 14 working days.

9. SECURITY

Personal information we collect is stored in a secured environment. People working for us are obligated to respect the confidentiality of your personal information.

To ensure the security of your personal information, we use the following methods:

• SSL (Security Sockets Layer) Protocol
• SET (Secure Electronic Transaction) Protocol
• Digital certificate
• Username/password
• Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations that allow us to ensure the confidentiality of your transactions. Nevertheless, no mechanism can ensure complete security and transmitting personal information on the Internet always entails a part of risk.

10. CHANGES TO OUR PRIVACY POLICY

Our Privacy Policy may be viewed at all times at the following address:

https://danielehenkel.com/privacy-policy

We reserve the right to modify our Privacy Policy in order to guarantee its compliance with the applicable law.

You are therefore invited to regularly consult our Privacy Policy to be informed of the latest changes.

11. ACCEPTANCE OF OUR PRIVACY POLICY

By using our Website, you certify that you have read and understood this Privacy Policy and accept its conditions, more specifically conditions relating to the collection and processing of personal information, and the use of cookies.

12. APPLICABLE LAW

We are committed to respect the legislative provisions as specified in:

Personal Information Protection and Electronic Documents Act, SC 2000, c 5; and/or

Act Respecting the Protection of Personal Information in the Private Sector, CQLR cP-39.1.

13. RESPONSIBILITY AND COMMITMENT

We bear the responsibility for the personal information under our management. Daniele Henkel Enterprises Inc. has appointed an individual within its organization to ensure compliance with this Policy and related laws, implemented this Policy along with useful administrative procedures to safeguard personal information, receive and promptly address any complaints from our clients. Daniele Henkel Enterprises Inc. ensures training for its staff and their adherence to policies and administrative procedures pertaining to the protection of personal information. If you have any questions regarding this matter or wish to speak with the designated individual, please feel free to contact Ms. Amel Mahieddine, , at 514.312.0222 or via email at amelm@danielehenkel.com.